Policy & Privacy

English

1. Data We Collect

• Full name, phone number, email, billing and shipping address
• Username and encrypted password
• Order details and history
• IP address, device ID, cookies, and analytics
• Location data if permission is granted
• Customer service interactions

2. How We Use It

• Order processing and delivery
• Account creation and support
• Sending notifications or offers (with consent)
• Security and fraud prevention
• Legal compliance

3. Sharing with Third Parties

• Delivery companies
• Payment processors
• IT and analytics providers
• Legal authorities if required

4. User Rights (Jordanian Law)

• Access and correct personal data
• Object to non-essential data usage
• Withdraw consent
• Submit complaints to data protection authority

5. Cookies & Tracking

We use cookies and app tools for functionality, analytics, and push notifications (if permitted).

6. Data Retention

We retain your data as long as needed for orders, legal compliance, and account maintenance.

7. Data Security

We use encryption, secure servers, and access controls to protect your data.

8. International Transfers

If we transfer data outside Jordan, safeguards are applied to comply with local law.

9. Children

We do not knowingly collect data from users under 18.

10. Updates

We may update this policy as laws or services evolve.

11. Contact

Email: support@dorjonline.com
Phone: +962796707152
Website: www.dorjonline.com